Corporate Crisis Management — Ep 1: Addressing a Critical Data Breach Emergency | English C1-C2
Shadow this lesson: play a line, pause, and repeat it out loud — matching speed and intonation.
Conversation Script
CTO
The breach exposed roughly two hundred thousand customer records before we contained it.
PR Lead
Two hundred thousand? That's going to dominate every headline by tomorrow morning.
CTO
I know, and legal wants us to hold off on any public statement until they finish their review.
PR Lead
Waiting even six hours could make us look like we're hiding something, not managing it.
CTO
Fair point, but releasing incomplete information might backfire just as badly.
PR Lead
Then let's draft a holding statement that acknowledges the incident without speculating on scope.
CTO
Agreed, and I'll have the security team confirm exactly which systems were compromised.
PR Lead
Good, because reporters are already calling, and silence reads as guilt in this climate.
CTO
Seriously? They found out this fast?
PR Lead
Someone on the customer service line apparently mentioned it before we'd briefed them.
CTO
That's exactly the kind of leak we can't afford during a crisis like this.
PR Lead
Not really surprising, honestly. Front-line staff rarely get looped in soon enough.
CTO
Let's fix that gap once we're through this, but right now containment comes first.
PR Lead
Agreed, I'll brief the executive team while you lock down the remaining vulnerable servers.