Intermediate (B1/B2)

Business Client Relations — Ep 5: Closing the Contract/Deal | English B1-B2

Conversation Script

Sales Rep

So, after reviewing everything, are you ready to move forward with the contract?

Client

Honestly, we're still a bit hesitant about the delivery timeline you proposed.

Sales Rep

I figured that might come up, so I brought a revised schedule with me.

Client

Oh, that's great, because two weeks felt way too tight for our team.

Sales Rep

We can extend it to four weeks without changing the overall price at all.

Client

That actually solves most of our concerns, but what about the payment terms?

Sales Rep

We're flexible there too, so we could split it into three installments instead.

Client

Wait, really? That would definitely make things easier for our finance department.

Sales Rep

Exactly, and it shows we're committed to building a long-term partnership here.

Client

I appreciate that, it really changes how comfortable I feel signing today.

Sales Rep

Perfect, I'll email over the updated contract for your legal team to review.

Client

Sounds good, and if everything checks out, we should sign by Friday.

Sales Rep

That works perfectly for us, since our production schedule opens up next Monday.

Client

Great, let's shake on it then, this partnership sounds like a win-win.