Intermediate (B1/B2)

Roadside & Auto Maintenance — Ep 2: Towing Service Coordination | English B1-B2

Conversation Script

Driver

My car just stalled out on the highway and won't start again.

Dispatcher

Okay, don't panic, we can get a tow truck out to you shortly.

Driver

Thank goodness, I was starting to worry I'd be stuck here for hours.

Dispatcher

Can you tell me your exact location or the nearest mile marker?

Driver

I'm right past exit twelve, pulled over onto the shoulder.

Dispatcher

Got it, and is your car in a safe spot away from traffic?

Driver

Yeah, I moved it as far onto the grass as I could.

Dispatcher

Smart move, that'll keep you out of harm's way until help arrives.

Driver

How long until the truck actually shows up, roughly speaking?

Dispatcher

It looks like about forty minutes, depending on traffic conditions.

Driver

Ugh, that's a while, but I guess I don't have much choice.

Dispatcher

I know it's frustrating, but the driver will call you before he arrives.

Driver

Alright, and should I try anything myself while I'm waiting around?

Dispatcher

Just turn on your hazard lights and stay inside the vehicle if possible.