Beginner (A1/A2)

Shopping, Retail & Errands — Ep 2: Product Exchange & Returns | English A1-A2

Conversation Script

Customer

I want to return this shirt, please.

Clerk

Okay, what is the problem with it?

Customer

It's too small for me.

Clerk

No problem, do you have the receipt?

Customer

Yes, here it is.

Clerk

Great, you bought it three days ago.

Customer

Can I exchange it for a bigger size?

Clerk

Let me check, we might not have it.

Customer

Oh no, I really like this shirt.

Clerk

Wait, we have one large left.

Customer

That's perfect, thank you so much.

Clerk

You're welcome, do you want a bag?

Customer

Yes please, and can I get a new receipt?

Clerk

Sure, here you go, have a good day.